What is Delegation of Authority.
In any organization, no individual can perform all duties and
accomplish all tasks by himself. It is physically impossible for a
single individual to look after the affairs of a large business. His
skill lies in his ability to get things done through others. As an
organization grows in size and the manager's job increases beyond his
personal capacity. His success lies in his ability to multiply himself
by training his subordinates and sharing his authority and
responsibility with them. The only way he can achieve more is through
delegation - through dividing his workload and sharing responsibilities
with others.
The sharing of power or authority with another
subordinate for the performance of certain tasks and duties is known as
the delegation of authority.
Delegation, Responsibility and Accountability.
To delegate means to grant or confer; hence the manager who
delegates, grants, or confers (authority) on others (subordinates) to
accomplish certain goals in the form of work.
According to O.
Jeff Harris, it is an authorization to a subordinate manager to act in a
certain manner independently. The delegation of authority is the
delivery by one individual to another the right to act, to make
decisions, to acquire resources, and to perform other tasks in order to
fulfill job responsibilities.
L. A. Allen has defined delegation
as an entrustment of a part of the work, or the responsibility and
authority to another, and the creation of accountability for
performance.
Responsibility is the work assigned to a person.
Authority is the sum of powers and rights entrusted to make possible the
performance of the work delegated.
Accountability is the
obligation to carry out responsibility and exercise authority in terms
of performance standards established.
It is the obligation of an
individual to render an account of the fulfillment of his
responsibilities to the boss to whom he reports.
Nature of Delegation of Authority.
Just as no one person in an enterprise can do all the tasks necessary
for the accomplishment of goals. It is not easy. As the enterprise
grows, for one person to exercise all the authority for making decisions
is very difficult and risky. There is a limit to the number of persons
to whom the manager can effectively supervise and make decisions. Once
this limit is passed, the authority must be delegated to subordinates,
who will make decisions within the area of their assigned duties.
The
question is how authority is delegated when decision-making power is
vested in a subordinate by his superior. Clearly, superiors cannot
delegate authority they do not have. It is equally clear that superiors
cannot delegate all their authority without, in effect, transferring
their position to their subordinates. The entire process of delegation
involves four steps. They are:
1. The determination of results expected from persons in a position
2. The assignment of tasks to persons
3. The delegation of authority for accomplishing tasks
4. The holding of people responsible for the accomplishment of these tasks.
Therefore,
delegation is the process that a manager follows in dividing the work
assigned to him so that he performs that part, through which he can
perform effectively as a manager/leader.
There is a difference
between delegation and work assignments. Delegation constitutes a
master-agent relationship while work assignment constitutes a
master-servant relationship. An employee's work assignment may be
reflected in his job description while delegated duties may not form the
part of the employee's normal duties.
Delegation is a
legitimate authorization to a manager or an employee to act in a
specified way. It enables him to function independently without
reference to the supervisor but within the limits set by the supervisor
and the normal framework of organizational objectives, policies, rules,
and procedures.
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